roseembolism (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
roseembolism) wrote2008-08-12 04:24 pm
roseembolism) wrote2008-08-12 04:24 pm
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Well this is a new one for my work...
I've never worked at a business that is being stalked before.
We're currently being phone stalked by a client who evidently has nothing better to do all day then call us. "New Jersey" as we call him, called wanting to do an order with a ridiculous discount, and then kept calling and calling and calling. He talks a mile a minute, doesn't listen to what we say, is very rude, accused us of being a scam operation, and then finally settled on a standard order. And then he called multiple times a day, while his order was being shipped. He said that he called the other businesses in the building, and that they had never heard of us. And now he's not happy with his order, and called over a dozen times today, threatening to stop payment, and then just calling and hanging up before he could be transferred to the right person.
We've all dealt with this guy; both the main secretary and the person in charge of the department have literally screamed at him to stop calling. This is really far beyond simply being a difficult customer, into the downright pathological. We tease each other about the guy, but I have to wonder if he's just sitting in a vacant apartment. Alone with a phone, calling and calling and calling...
We're currently being phone stalked by a client who evidently has nothing better to do all day then call us. "New Jersey" as we call him, called wanting to do an order with a ridiculous discount, and then kept calling and calling and calling. He talks a mile a minute, doesn't listen to what we say, is very rude, accused us of being a scam operation, and then finally settled on a standard order. And then he called multiple times a day, while his order was being shipped. He said that he called the other businesses in the building, and that they had never heard of us. And now he's not happy with his order, and called over a dozen times today, threatening to stop payment, and then just calling and hanging up before he could be transferred to the right person.
We've all dealt with this guy; both the main secretary and the person in charge of the department have literally screamed at him to stop calling. This is really far beyond simply being a difficult customer, into the downright pathological. We tease each other about the guy, but I have to wonder if he's just sitting in a vacant apartment. Alone with a phone, calling and calling and calling...
no subject
Fortunately, our guy is in New Jersey, and he hasn't called today. Maybe he finally got the point?